Terms of Service

1. Acceptance of Terms

By accessing and using the ServiSpot platform, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, you should not use the platform.

2. Applicable Law

ServiSpot operates in Canada and complies with Canadian law. By accepting these Terms of Service, you confirm that you will comply with all applicable laws and regulations of Canada. The responsibility for complying with these laws lies solely with the user.

3. Connecting Service Providers and Clients

ServiSpot is a platform that connects service providers with clients and provides a ranking system for the best providers in different regions, including provinces and cities. Our goal is to facilitate the search for reliable and high-quality services.

4. Payments and Transactions

4.1 All financial transactions between clients and service providers must be conducted through the ServiSpot platform. Payments made directly to the service provider outside the platform are strictly prohibited and constitute fraud, subjecting the offender to legal penalties, fines, and account cancellation. ServiSpot is not responsible for disputes or incidents arising from transactions conducted outside the platform.

All financial transactions between clients and service providers must be conducted through the ServiSpot platform. Payments made directly to the service provider outside the platform are strictly prohibited and constitute fraud, subjecting the offender to legal penalties, fines, and account cancellation. ServiSpot is not responsible for disputes or incidents arising from transactions conducted outside the platform.

4.2 The amount will be debited from the client's card only after confirming that the service has been provided, ensuring that the client is not charged for services not rendered. It is the client's responsibility to authorize the payment after confirming the service. Once confirmed, the payment is transferred directly to the service provider and is not retained by ServiSpot.

The amount will be debited from the client's card only after confirming that the service has been provided, ensuring that the client is not charged for services not rendered. It is the client's responsibility to authorize the payment after confirming the service. Once confirmed, the payment is transferred directly to the service provider and is not retained by ServiSpot.

4.3 Conducting transactions through the platform allows the client to evaluate the service provider after the work is completed. These evaluations are essential for ServiSpot's ranking system, encouraging the quality of services provided. Higher-ranked providers receive more service offers and are listed prominently in the system.

Conducting transactions through the platform allows the client to evaluate the service provider after the work is completed. These evaluations are essential for ServiSpot's ranking system, encouraging the quality of services provided. Higher-ranked providers receive more service offers and are listed prominently in the system.

4.4 Service Fee Agreement

By using the platform, users agree to pay a 5% service fee plus a CAD 0.33 service charge to ServiSpot. This fee applies to both clients and service providers and is a small contribution to ensure the quality and convenience offered by the platform. The fee is automatically deducted as a percentage from the payment made by the client to the service provider.

5. Refunds

As established in clause 4.2, the payment amount is directed straight to the service provider. In cases of service failure or incorrect payment, ServiSpot will contact the provider to facilitate the client's refund. ServiSpot is available to mediate refund issues between providers and clients, provided the established clauses are respected, especially clause 4.3. The refund will be processed deducting the ServiSpot service fee.

6. Withdrawal Policy
6.1 Withdrawal Requests

Service providers can request withdrawals at any time. Withdrawals requested on Fridays will be processed and transferred on the same day. Withdrawals requested on other days will be processed and transferred on the next Friday at 6 AM.

7. Limitation of Liability

ServiSpot is not responsible for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the platform. This includes, but is not limited to, damages for loss of profits, use, data, or other intangible losses.

8. Conditions of Use

Users must provide accurate and complete information when creating their accounts.

Users must use the platform ethically and legally, respecting other users and avoiding any form of fraud or abuse.

ServiSpot reserves the right to suspend or terminate user accounts that violate these terms.

9. Intellectual Property

All platform content, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of ServiSpot or its content suppliers and is protected by Canadian and international copyright laws.

10. Privacy Policy

Use of the platform is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using ServiSpot, you agree to the collection and use of your information as described in our Privacy Policy.

11. Minimum Age

By using the ServiSpot platform, you declare that you are of legal age according to the laws of your respective province, territory, or state. Minors are not allowed to use the platform. ServiSpot is not responsible for any misuse of the platform by minors.

12. Contact

For any questions or concerns about these Terms of Service, please contact us through our customer support.

13. Terms Updates

ServiSpot reserves the right to update and modify these Terms of Service at any time without prior notice. It is the user's responsibility to periodically review these terms to stay informed of any changes. Continued use of the platform after changes have been posted constitutes acceptance of the new terms.

Last updated: June 26, 2024